Posted 29 January 2013
This is our leitmotiv right now... as for a gallant RDV. We are waiting, we hope, we are waiting and here it is at last, the new order of our online shop!
No time to waste. Immediately, it is an army of small hands that is active...
So see a little!
1. General alert: an order is made
At the very moment when the order is validated on the merchant site, it is automatically sent to us by mail to marketing service where the product manager follows very closely the activity of the online shop... What reference pleases? How do our stocks evolve? What pages did Internet users visit?
In short, it's a bit the observation stage.
A bit like your 1st internship in a company where you focus well on the tasks of your internship master (without making noise eh) to try to understand what is within your reach.
2. Control of the Treasure Keeper
The merchant site and the subtleties of the administration interface remain the guarded hunt of the marketing department.
It is therefore by an automatic flow of information that the command is created directly in the commercial software. There it is the responsible for administration, affectionately nicknamed the guardian of the treasure (if treasure there is) which validates the order while controlling the proper operation of bank settlements.
This gives rise to small moments of loneliness with the marketing that thought it good to rename certain items in the merchant site thus creating disorder internally;)
Once the bag has been identified and all the characteristics of the order validated (we start then we are wary and we pay attention to your small bags!) the order switches to the warehouse for preparation.
Usually for an order placed before noon, it is prepared in the afternoon itself.
Last step: the preparation of the order. Care is taken to respect the required color, to gently pack the bag in a protective bag and hop stick the delivery label and the trick is played! Not to mention the invoice, useful in case of a guarantee request, and the personalized thank you letter created with love by our graphic designer.
For yes!! Bodypack thanks you who trust us and helps us in this new project a little crazy for a small team accustomed to the big artillery of the large distribution. But we are confident, happy and very motivated by this new activity that allows you to offer our entire collection of bags at prices equivalent to those of the stores, with free shipping.
At the end of the end, 2 or 3 people intervene on each order. But the rest of the Bodypack team, not officially requisitioned for the project, is still kept informed of each new order orally. We're like that at Bodypack. We share the information.
So when do you place your first order?
We are in the startings blocks, parcel relays, nearby commerce...! You are expected to:)